Susan Mahachi, ACA

Susan Mahachi is an ACA counsellor with 16 years' experience helping people work through stress, anxiety, relationship difficulties and depression. She speaks English and Shona and aims to create a calm, non-judgemental space where people can share what feels hard. Susan encourages small steps that build confidence and clearer thinking.

She uses a practical mix of approaches, selecting methods that suit each person's needs. Common tools include acceptance and commitment ideas, cognitive behavioural techniques, attachment-focused thinking and client-centred listening. These help with everyday worries, relationship patterns and parenting strain.

Susan has worked with a wide range of presenting issues, including low self-esteem, body image concerns, communication problems and problems linked to family of origin. She also supports people facing separation, blended-family strain, caregiver stress and forgiveness work. Her background includes pre-marital conversations and relationship-focused sessions using Gottman ideas.

Sessions emphasise clear, down-to-earth guidance. Conversations focus on practical strategies, noticing unhelpful habits and building values-led goals. People leave with simple steps to try between sessions and ways to track small changes.

Susan understands beginning therapy can feel daunting. She invites people to start with a short matching process and schedule a first meeting. From there she works collaboratively to set goals and decide which methods will be most helpful.

How Susan’s approaches translate to online work

Acceptance and Commitment Therapy (ACT) helps people clarify what matters most and commit to small, value-driven actions. It is useful for stress, low motivation and anxious thinking. Cognitive Behavioural Therapy (CBT) focuses on the links between thoughts, feelings and behaviour and gives straightforward tools to challenge unhelpful patterns. Attachment-Based Therapy looks at how early relationship patterns shape current connections and communication, which can help with relationship and parenting concerns.

Finding the right approach is a collaborative process. The therapist will talk with each person about goals and preferences, then suggest which methods to try first. If something does not feel like the right fit, it can be adjusted over time so the work matches the person's needs.

The original biography does not list specific online formats, so please confirm session options before booking. In general, online work can make it easier to fit counselling into a busy week, allow shorter check-ins when needed, and reduce travel time. Many people find that talking from a familiar setting helps them focus on practical steps between sessions and maintain momentum with homework and behavioural experiments.