Andrea Croston, BACP

Andrea Croston is a counsellor who helps people dealing with stress, anxiety, addictions, trauma and abuse, low self-esteem and depression. She also supports people facing relationship and intimacy concerns, grief, parenting strain and issues linked to ADHD and compassion fatigue. Andrea uses a holistic, person-centred way of working that aims to meet people where they are. Andrea’s path into counselling began over 20 years ago through charity and volunteer roles. In September 2022 she was awarded Level 4 in counselling and psychotherapy. She also holds BACP registration, which she lists as her credential. In sessions Andrea listens first and asks questions that help people name what is painful. She treats the person as the expert on their life and offers practical tools and reflections to try between meetings. Her style is calm and down-to-earth, with an emphasis on what feels useful day to day. Andrea draws on several therapeutic approaches including Acceptance and Commitment Therapy, attachment-focused ideas, client-centred work, cognitive behavioural techniques and elements of dialectical behaviour work. She mixes these to suit what each person needs rather than using a single fixed method. She is committed to ongoing learning and often adapts her way of working as clients bring different challenges. Andrea works from the United Kingdom and conducts sessions in English. If the advertised slots are full she can sometimes be flexible about timing to fit around a person's schedule.

Therapeutic approaches that translate to online work

Acceptance and Commitment Therapy (ACT) helps people notice painful thoughts and feelings and choose actions that match their values. It is useful for anxiety, stress and coping with life changes. Cognitive Behavioural Therapy (CBT) looks at patterns of thinking and behaviour and tries small experiments to shift unhelpful habits, which can help with low mood, anxiety and sleep problems. Attachment-Based Therapy focuses on how early relationships affect current ones and can help people understand patterns in intimacy and trust.

Finding the right fit is part of the work. The therapist will talk with the client about goals, preferences and everyday needs, and together they will choose which approach or combination to try. That collaboration makes it easier to adjust methods if something is not helping.

The original biography does not list specific session formats, so confirm available formats before booking. Online therapy can make it simpler to fit sessions into a busy life, for example by removing travel time, making a shorter check-in possible during a work break, or avoiding the need to be on camera for every meeting. Registered or accredited professionals can adapt exercises, homework and grounding techniques to function well across different meeting types, and Andrea aims to shape sessions so they work practically for each person.